The JetBlack Victory is a product announcement that needs more room in a post title. If I could have used all the words in the title, it’d probably say: “First Look at JetBlack Victory, the $399 Direct Drive Smart trainer with WiFi, unseen Zwift Cog 2.0, Race Mode, Wired-USB connectivity option, the first 3rd party ‘Zwift Ready’ trainer, and more!”.
But alas, I can’t have that. Thus, you got the shortened version I settled on up above.
As always, JetBlack is pushing the boundaries of incredibly priced trainers. They did it years ago with the JetBlack VOLT series, then again with the Zwift Hub One (remember the Zwift Hub was essentially a JetBlack Volt rebranded), and now, they’re pushing the limits of that again with the JetBlack Victory. Albeit, perhaps pushing the product naming limits a bit too. Still, do *NOT* mistake this for some knockoff budget trainer. The company has long ago proven it can be slotted up against the best of them – both in terms of specs, but also in real-world usage.
Before we go too much deeper though, note that the unit seen above/below is a pre-production one with a few components still being finished. Thus, this is purely a first-look post, I’ll do a final in-depth review later this summer with final hardware and software. As always, that’ll cover all the usual bits in-depth – like accuracy, responsiveness, and the litany of features JetBlack is including with the trainer.
With that, let’s dive into it.
The Tech Specs:
Here’s the quick and straightforward version of the specs of the JetBlack Victory. In many ways, it is somewhat similar to the previous JetBlack VOLT, except this is an entirely different beast internally (more on why in a second):
– Direct drive trainer: This means you remove your rear wheel – Flywheel: It has a flywheel weight of 4.7kg (same as before) – Cassette: Zwift Cog V2 virtual cassette, compatible with 8-12 speed bikes, though practically compatible with any bike/chain that you can physically mount on the trainer (axle-wise). – Sound: Essentially silent. Only the sound of your drivetrain is heard. – Handle: Yes, and cleverly wrapped in orange bar tape. – Protocol Compatibility: ANT+ FE-C, ANT+ Power, Bluetooth Smart Trainer Control, Bluetooth Smart Power (everything you need). However, note that while fully compatible with other apps, you can *ONLY SHIFT* with Zwift. So, this will work perfectly fine in ERG mode on TrainerRoad, but you’ll be going nowhere fast on Rouvy or IndieVelo without shifting. More on that later. – WiFi: Yes, Direct Connect to all apps via WiFi – USB Connectivity: Yes, Direct Connect via USB – Zwift Race Mode: Yes, 10 Hz – Unique Party Trick: Can rebroadcast your heart rate sensor within a single channel, ideal for Apple TV Zwift users (who are Bluetooth channel limited) – App Compatibility: From a protocol standpoint, anything, but from a practical standpoint, just Zwift for simulation mode due to the aforementioned shifting limitation. – Skewer Compatibility: All the skewers and adapters you could ask for: Road 130mm, 135mm, 142x12mm, 148x12mm – Max Incline: 16% simulated grade – Max Wattage: 1,800 watts resistance – Stated Accuracy: < +/-2.0%, auto-spin down calibration – Built-in odometer: Tracks your distance via the JetBlack app, for all trainer rides – Power Cable Required: Yes, power block compatible with 100-240v – Pricing and Availability: $399USD, €449, £399, and $749AUD
First up on some of the notable things is that this is the first 3rd party branded “Zwift Ready” trainer. Prior to this, it was trainers that Zwift themselves were releasing (without any ‘Zwift Ready’ tag). That included things like the original Zwift Hub (ironically made by JetBlack), as well as the new Zwift Hub CORE ONE (made by Wahoo Fitness).
But Zwift has opened up the Zwift Ready program to essentially any trainers that have the Zwift Cog cassette + Click virtual shifting. Also notably, this is the first trainer, Zwift or otherwise, to showcase the new Zwift Cog V2. That’s got a new indexing system to reduce noise further, but ensuring perfect alignment (aka indexing) with your specific rear derailleur. It’ll soon become the standard Zwift Cog version shipped, later this summer.
Finally, JetBlack sent over a list of nearly a dozen changes compared to the VOLT, designed to improve various things. This included everything from new bearings, to new pulley alignment, to increased internal airflow, upgraded axle adapters, and other electrical changes – ultimately resulting a 15°C lower temperature internally.
With that, let’s dig a bit deeper.
Initial Impressions:
First up, we’ve got the parts in the box. Much like existing JetBlack trainers, you’ll basically just attach the legs. Two bolts per leg and you’re done. Plus, any swapping of the axle adapters you need for your specific bike. In addition to what’s shown below, the final production box will include the Zwift Click buttons (seen later, I had a few sets already):
And with that, you’re assembled. I’ve gotta hand it to JetBlack, if you’re a fan of orange, this trainer ticks almost all the boxes. You’ve got Zwift orange on the Zwift Cog (which is made by Zwift), then you’ve got JetBlack orange on the trainer itself, and finally, you’ve got a not-quite-yet-matching orange for the handlebar tape on the trainer handle:
JetBlack says that come final production unit, all shades of orange on the box will be matched to the Zwift orange, Pantone 165.
In any event, I think the bar type choice is amazing. Such a good tweak on the standard trainer handle that both makes sense, as well as is on-brand for a cycling product. I’m now tempted to bar tape the staircase handrail in the DCR Cave.
You’ll notice the unit has the new Zwift Cog V2.0 on it. That cog has a new indexing feature that essentially lets you get the gear positioning *just right* to further reduce any noise or alignment imperfections.
As for the rest of the trainer, you’ve got a design that’s not terribly unlike the previous (and very successful) VOLT trainer (which again, became the Zwift Hub). Though, JetBlack says they made some internal changes to be a bit more different than the nuances of Wahoo’s patents (Wahoo previously dismissed it’s case against JetBlack that had been concurrent with its case against Zwift, before Wahoo/Zwift ultimately made up). Realistically, the judge had signaled it’s unlikely some portions of the Wahoo patent would have held up, but these internal design changes theoretically remove any potential issues there – including switching from a flywheel-style design to more of a ‘disc’ for weight. Only the thin left portion (which is labeled ‘Victory’, below), actually spins. The rest is fixed (as seen in the video).
Next, the package will come with the Zwift Click, which is the remote shifter piece (same as other Zwift Cog units). In my case, the pre-production unit didn’t have that, but no biggie, I’ve got plenty of them. Alternatively, you can use Zwift Play too.
In any event, here it is pairing up to Zwift – both the Zwift Click, as well as the JetBlack Victory, via Bluetooth on Bluetooth:
Except wait…a key new feature of the new JetBlack Victory is the built-in WiFi for Direct Connect (aka DirCon). Thus, here it is shown that way after I configured the WiFi network with the JetBlack app:
So for now, I’ll use that for my first ride. Off to Zwift I went, ready to ride. In this case, I just selected a route with various gradients to ride. This would mean I’d use the Zwift Click for shifting to change virtual gears.
All of that worked just fine, and just like the existing Zwift Hub and Wahoo KICKR CORE with the Zwift Cog. In terms of road feel it basically feels like an existing JetBlack VOLT, or a Wahoo KICKR CORE. Likewise, in terms of audible noise, it is pretty much silent, save the typical drivetrain/chain noise. But, it’s definitely quieter than the COG V1 version.
Of course, the unit also has:
– Heart Rate Bridging:This means that on Apple TV, you don’t run out of connections, as Apple TV has two concurrent Bluetooth Connections (plus the remote). So this allows the trainer to channel the heart rate data as a single trainer/HR/power/cadence connection, then the Zwift Click as the second connection.
– Zwift Race Made: 10hz (10 times/second) data update rates.
I’ll dig into all that during my final in-depth review, but I wouldn’t expect that to be any different. Likewise, JetBlack warned prior to shipping the unit that the unit I was sent was not fully calibrated with the final calibration rig/data, and thus there were some known accuracy items still outstanding before final production units start shipping (namely peaking on sprints). They didn’t express much concern about those, and given JetBlack’s history in this area in producing quite accurate trainers, I’m not super concerned about them either yet. Here’s a quick snippet of a short ride I did this morning with the most recent beta firmware hot off the press from a few hours prior:
Now, last but not least – one final tidbit of fun: Using it with the Zwift Frame from the Zwift Ride setup. As Zwift noted when it launched the Zwift Ride, the intention is that the Zwift Frame becomes available to purchase as just the Zwift Frame later this summer (versus the whole Zwift Ride trainer package). That benefits existing Wahoo KICKR CORE, KICKR V6, and Zwift Hub owners, who want to get the Frame. But it also benefits all the future ‘Zwift Ready’ trainers, starting with the JetBlack Victory, that can be slotted under the Frame, just like such:
In this case, I was able to shift just fine with the Zwift Frame’s handlebar shifting package, controlling the virtual gearing of the Zwift Cog on the JetBlack Victory.
It should be noted that JetBlack says if you want to throw a regular 11-speed cassette on there, for non-Zwift usage, you can easily do so. The built-in free hub supports that without anything special. Like many other trainers, if you want to put a 12-speed cassette on there, you’ll need to buy an XDR free hub accessory ($43).
Wrap-Up:
Like the Britney Spears song, JetBlack has basically done it again. They’ve drastically lowered the price entry bar for a high-quality smart trainer with more features than any of their competitors at basically half the price. While competitors often like to use the term “race to the bottom” when it undercuts their pricing, the simple reality is that JetBlack has demonstrated over the last 6+ years that their hardware and software quality is just as good as their competitors. After all, Zwift picked them as their launch hardware partner for their own Zwift Hub, and then now again to be the first 3rd party company leveraging the Zwift Ready program.
Of course, the proof is still in the pudding. JetBlack will need to wrap up pre-production and move to production, something they say will happen in the next couple of weeks, with production units starting to arrive in Australia in late July, and then the rest of the globe by early September. They say by the time October rolls around, they’ll be found in various big box stores in North America and Europe, as well as Amazon, and various other retailers.
Thus, at some point along the way, probably sometime in August, I’ll drop a final in-depth review, once I’ve got a final production unit and put some mileage on it. Assuming they can deliver the same performance as the JetBlack VOLT V2 from which this is built atop, this will be an exceptionally difficult trainer to top from a pricing standpoint.
Thanks for reading!
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This looks really curious. I think I might consider selling my Tacx Neo 2 and buying this with Zwift Frame. Shame for the road surface simulation, of course, but on the other hand I’ll get a dedicated indoor setup, because putting a bike on a trainer becomes more and more hassle with time (remove the wheel, put on the sweat catcher, put on Zwift Play controllers, do those things in reverse when you want to ride the bike outside).
Unfortunately Zwift isn’t allowing any new accounts for kids under 16 right now. Do even if you come up with something they can’t ride. I’ve had plenty of success with 24” bike setups on smart trainers. Spacers can be required if you’re using a cassette that’s normally on a kids bike – 8 speed. My kids can still use Zwift because we’ve had accounts previously. They stopped allowing new ones in April.
They should have found some better excuse for not delivering virtual shifting to v5. This is absolutely bizarre, since Kickr Core introduced 2 years before (!!!) v5 doesn’t have any memory constraints/issues, but newer and more premium v5 has. In fact, Core was the first trainer to use virtual shifting!
To me it’s more than clear that they want to force users of v5 to buy newer trainers (I guess they will launch v7 this summer). But with such bad handling of this situation – promises from the very beginning to bring the virtual shifting and then making U-turn with really unbelievable excuse – this could lead to until now loyal Wahoo users to try something else.
Moreover this is also very environmentally irresponsible, since v5 is basically same as v6 minus wifi. Therefore still very capable trainer in 2024. It’s just pure ecological waste to replace it only because Wahoo management decides to boost the sales of new devices by not releasing low-hanging fruit software update.
If they were thinking at least a little bit, they could provide virtual shifting update for v5 as let’s say, in-app purchase for $100 one time fee. It would be up to the users to decide if they want to extend the lifetime of their existing trainer if they want virtual shifting.
This just goes to show that I will never buy the most expensive model from Wahoo again. Where the cheaper one gets a free upgrade. I would also pay to UPDATE via Wi-Fi. However, $100 for just the runs is too much. Apparently a beta version for V5 has already been released, as someone wrote on the ZWIFT forum.
Impressive stuff so far… However, as an owner of a Volt2, I am hesitant.
Last year, with the release of the zwift cog and virtual shifting on the zwift hub, JB representatives were promising release of virtual shifting firmware for the volt2 “soon” – seeing as it’s the same hardware, that sounded believeable and not like it’d be too much effort on JBs part. Now, in mid 2024, we have yet to see virtual shifting and I honestly feel a little cheated. Could’ve been transparent about not releasing virtual shifting for the volt2 – fair enough, it wasn’t even on the horizon when I bought it, perfectly fine. But don’t announce it and then don’t deliver… that seems odd. Oh well, at least we got race mode, I guess ;-)
It sounds like things took a bit longer than they expected. Right now they’re aiming to essentially release it once this starts shipping (since it’s shared code).
Dumb questions time. I hate to assume – will this work with TrainerRoad?
To use a 10sp bike, not on Zwift, what would I need to do? I use TR and have not done the Zwift thing. This would get me from my traditional resistance trainer to a more modern one.
Hi Rey, were you able to actually test it with the TrainerRoad iOS app? TrainerRoad tends to not officially support smart trainers not from any of the major brands on their iOS app. This was my experience with my Thinkrider trainer. It would not be detected as a smart trainer.
My gf, who is scared to ride outside in our region, has been interested in Zwift for a while but the cost of getting a suitable trainer plus bike has been holding her back. With this, she could easily get the whole setup for only about $700 or so since a decent used bike just for zwifting should be easy enough for about $300. Seems like a great deal
“It should be noted that JetBlack says if you want to throw a regular 11-speed cassette on there, for non-Zwift usage, you can easily do so. The built-in free hub supports that without anything special. Like many other trainers, if you want to put a 12-speed cassette on there, you’ll need to buy an XDR free hub accessory ($43).”
Maybe I’m being dumb, but if it supports an 11-speed cassette without anything special, would it not also support Shimano road 12 speed cassettes without needing to buy a different freehub?
I would be curious to see if this particular trainer handles higher power. The original trainer Zwift was using from JetBlack could not handle sustained race type efforts from anyone that had an ftp over 250. Zwift realized this and allowed returns on the trainer. But in all the original trainer got glowing reviews from all the reviewers. Has the the Victory fixed those issues?
I’m not sure if there’s articles. This was an issue what was brought up within the live streaming racing community. The JetBlack Zwift Hub had very large wattage drift when it got hot. You probably wouldn’t notice if you didn’t have a secondary power meter. I know of at least 3 people within the community that got full refunds on the trainer after troubleshooting with Zwift customer support.
I never saw it with any of my testing (sustained high power), with the Zwift Hub, and my FTP floats at 290-310w. Not saying it doesn’t exist, but keep in mind they did add temp comp stuff back earlier this year.
Hmm, very interesting, I want to replace my Elite Tuo Smart next indoor season (it’s to annoying for virtual climbing because my wheels keep skipping if I push to hard). And this is almost as “cheap” as that one and it’s a direct drive.
I’m in the market for a new trainer as my 2018 Kickr (which is a warranty replacement) is making sounds like it is about to implode. I love the idea of virtual shifting, but I have zero interest in any of the new units that essentially only work with Zwift. I have a low degree of faith that Zwift’s promise to make its remote shifting an open protocol will happen before the end of the decade. I wish virtual shifting was a function of the trainer vs the application.
I am baffled that people would even enter their real birthdates when registering accounts, let alone be stopped from using a platform they want to use by some “this date is not in the valid date range” check ;)
Faking your age (like a virtual fake ID haha) is only one aspect. There is also the issue that pretending to be an adult puts you (or used to put you) in a different pricing category.
That might be less relevant now with the family/group subscription, but could of course change again in the future…
There is an information in the article which is sorta-kinda misleading about the shifting. While the Zwift Click uses Zwift’s proprietary protocol and doesn’t work with other apps, the trainer is usable together with other apps which has built-in shifting (e.g. indieVelo).
I’d disagree here. I think it’d be misleading to try and convince consumers that a Zwift Cog trainer is able to shift with Indievelow (or ICTrainer). Sure, on a technicality, but only if you want to shift with a keyboard – which, approximately nobody does.
And to be crystal clear – this isn’t a slight on either of those two apps. I think it’s neat that they’ve added it. But trying to say it’s fully compatible isn’t actually helping the overall cause to convince Zwift to release Zwift Protocol to apps like they have to hardware companies. It gives Zwift an out.
Now – all that said, it doesn’t matter a ton in the case of JetBlack Victory. Or won’t. They confirmed on Friday they’ll also be offering both 11sp and 12sp cassette versions, for the same price. Distributors/etc can already order it. It’s on my Morning to-do to update the post above.
If you have the Di2-Shifter (12) you can shift in the icTrainer-app via the Di2 with the buttons. Else you can use the icTrainerRemote-app on smartphone, so there is no need to use a keyboard.
But you are right, it’s necessary to allow also to use a button similar as the Zwift Click.
Good to know about Di2 option – which, I’d agree, is a legit option.
However, I’d still argue that shifting with a companion app mid-race, or a keyboard, isn’t really super viable. And further, that everyone should be trying to convince Zwift it’s in their best interest to open this up, rather than lock it down.
After all, a massive reason Zwift was successful in this industry is because of open standards – specifically just before they came to market, which previously had made app development very challenging in the indoor training space.
Will I be able to use this with :
ancient steel framed bike with quick release wheels
workouts loaded from a non-Zwift platform, eg Xert
Indievelo or MyWhoosh for visual distraction or fun element
ie fit the old bike on, runs workouts on say a phone or head unit from Xert, and take part in races on some platform, all at the same time ? I can pretty much do that now by fitting power pedals onto my setup, but if I could leave those on whatever bike I’m riding outside at the time and bring in power from the JetBlack then that would be a good fit for me
Ray, amazing review. As a long time owner of Tacx Neo 2T, I find it baffling that they are offering all these at this price, even after following all they have done with the Volt. Question: Can you please do a comparison between this and Neo 2T, and for those Wahoo owners, with their 2 top end trainers? It’d really help all of us to understand the difference between them. Cheers!
They’ve confirmed they’ll also be offering both 11 and 12sp cassette versions of this, for the same price, starting in September. Distributors can order it in any config as well. Woot!
Maybe silly question, but is this trainer equipped with some standard protocol making it compatible with the Garmin Tacx Training app? Or vice versa does Garmin support third party trainers? Based on this page it doesn’t seem possible at all: link to support.garmin.com
The trainer supports all the standard, but alas, Garmin’s Tacx app only supports Tacx trainers. They do it over standard protocols, but basically just filter out the ability to pair trainers not titled Tacx.
The ERG-Mode of “Zwift only”-hometrainers is useable with any app. So such a trainer is not 100% “Zwift only”, it depends on the way how you to use it. And there are also solutions for the virtual shifting functionality around. So there is still a risk for Zwift that users are migrating to different apps.
“fully compatible with other apps, you can *ONLY SHIFT* with Zwift.”
-> the icTrainer Indoor Cycling app has a virtual shift mode that can be used with any trainer, so also with Zwift Hub One and with this new trainer. It works different as the virtual shifter of Zwift but it works.
Looks promising!
Do we know whether the zwift cog V2 sprocket itself got any refinements done? I am still a bit hesitant to get the zwift cog for my sram axs drivetrain with the flattop chain because of the tolerances and it would be good to see some improvements in that sense. I know 100% cross-compatibility with other groupsets is almost impossible because of the roller size but still.
I assume this is a next generation Zwift Hub. PLEASE be sure they have the heat/power issues sorted. I was very disappointed that no reviews called out the Zwift hub power issues that seemed to plague that trainer after the virtual shifting firmware. I could and did recreate the heat drift issue on EVERY rider on my Zwift Hub one. After nearly 90 days of fighting 7-10% accuracy drift during races of greater then 20 minutes, Zwift finally refunded my money on a Zwift Hub One – Quoting Zwift support
“Generally speaking I don’t recommend the Zwift Hub to riders with an FTP above 250 strictly due to the amount of power that these riders can exert directly on to the device for a continuous amount of time. These high power efforts result in the trainer heating up significantly which can lead to thermal drift and inaccurate power reporting. With your FTP coming through at 301 I can only imagine that this is exactly what you’re experiencing. Especially when comparing the readings to non trainer based power meters that do not have the burden of generating physical heat.”
It is interesting that this product is not available, but it is the only trainer listed on their site.
I hope that means an early fall release rather than late.
I also think this is the trainer that the Zwift bike should have launched with. If the Wahoo did HR pass though, I would have bought the zwift ride already, I have learned the hard way, never buy something based off a “coming soon” feature.
The specs on the Victory say that it can direct connect to a PC with USB. If I understand this right, it means I can finally stop getting trainer drop outs in Zwift!
Many a companies have promised such a thing over the years, but the reality is, it takes Zwift/TrainerRoad/etc to actually make that happen. To date, none of implemented a USB-connected spec.
I haven’t heard any rumblings that any are planning to either, to be honest.
Now, what’s *FAR* more interesting to me, would be if JetBlack simply took that USB port, and allowed you to plug-in a standard USB-C to Ethernet adapter (like $15). Then, problem solved (cause it could use DirCon, already well established/supported).
Yeah, that’s not compatible here (it uses a RJ11 telephone-style jack). But essentially the industry has re-used the ‘DirCon’ term, largely because Wahoo basically offered up the protocol. Essentially it covers any transmission over Ethernet or WiFi (basically wrapping the BLE protocol inside an IP stack).
This is very interesting to me. I had the Zwift Hub One, which worked great for 3 months, after that I had constant connection drops during rides. Zwift sent me two replacement units that also dropped, this was after Zwift announced the end of the Zwift Hub One which may have been why they eventually just refunded all my money.
I put off buying another trainer because I was petrified of more blue tooth issues. This WIFI option is very intriguing to me, so is the USB option (basically lots of bullets to fire if there are connection issues).
Hi Ray, just popped back to read this again as it’s now available for pre order in the UK. I noticed in your write up you say it will come with a Zwift click. On the pre order page it doesn’t mention this and I can’t find reference to it on their site (other than it can shift quietly with the controller) so I’m not sure if it’s included or not.
Question is, replace my Tacx neo with one or not?
Canadian pricing is $799. I’ll buy the s model as it will cost around $550 with exchange rate conversion. I’ll save $250 and I’m sure lots of Canadians who live near the border will do the same. Pricing around $599 would have been understandable as they don’t want to be caught in any FX rate swings. Both countries have a 100% tariff on Chinese goods so pricing should be similar if shipping into the country.
Thanks for the reviews!
Even though you probably didn’t yet fully reviewed this one yet, do you suggest to preorder the Victory with Zwift Cog 2 or buy the Kickr Core with a cassette?
I only have 1 bike 11speed, i am new to trainers and i don’t know what app i will use. Most probably Zwift, but who knows.
Hello Daniel,
if you don’t want to be tied to the Zwift app, then buy a trainer with a cassette.
Another app will save you hundreds of dollars over time (e.g. MyWhoosh, icTrainer, etc.).
Switching between two bikes also only takes 2-3 minutes,
Zwift unfortunately keeps the specification for Cog&Click secret, so that no other provider is compatible with their hardware in SIM mode.
Thanks for the reply. You are right. It’s better to go with a cassette.
Now, second question. Shall i go Wahoo Kickr Core with it’s default cassette? Or buy separate a Shimano Cassette?
i dont think that the inclusion of the hub should be a factor as you can simply remove it and install a cassette, (and potentially save a bit of money in the process).
Ray, i am curious if you have had a opportunity to take another look at this trainer as it sounds like they have started shipping. I am wondering how you feel it compares to the Kickr Core, (at $100 more), and Elite Suito, (which i have often found at ~the same price)?
Would be also super happy about an updated review. Actually waiting for it to finally purchase it (or not😋) a comparison between the trainers would be outstanding
Yup, there’s a final production unit that was attempted delivery this past week. I get back tomorrow to the DCR Cave, and will untangle the Team FedEx and get started on the review. Probably a week out, assuming no complications.
I guess it got post-poned somehow with all the other exiting news, but is the in-depth review for the JetBlack Victory still in the pipeline for the next days or was it shifted to a later date due to not beeing available currently?
Poor us Canadians getting absolutely ripped off by Jetblack. 399USD ends up being something like 550CAD yet the MSRP on jetblack canada website for the victory is 799CAD (so basically twice as much!).
Don’t get me wrong we’re used to stuff being more expensive than just the exchange rate, but usually stuff isn’t twice as expensive… For instance the exchange rate might be 1.35 but wahoo/garmin etc. will sell their Canadian device at 1.5/1.6 rate from USD to CAD. But a ratio of 2 is just insane.
No wonders lots of people living next to the border just ship to a PO box in the US and drive for 50 mins to pick up their stuff after the border and come back. Even with duty it’s still a lot cheaper.
Otherwise great device, love how reliable and silent the jetblack volt has been.
Wahoo’s canadian pricing for trainer related stuff is also pretty crazy, in similar territory. Shipping from amazon.com though works great and saves a ton.
Just a thought, I wonder if Jet Black have requested for reviews to be released in time with the trainer becoming available to buy outright, rather than pre-order.
Would make sense commercially I would think. Doesn’t bother me either way but I wonder if Ray can confirm or deny..
There definitely no holds or such on reviews. The final prod unit came in round the 20th or so, and in between plenty of travel I and my wife have been putting mileage on it. Based on the most recent firmware (that came out a few days ago, it appears to resolve the ANT+ dropouts issue I was having). But I want to get 1-2 more workouts on it to be sure. They’d have preferred I’d drop a review back in September within a few days of it arriving.
Note that this was outside in 80*F temps, which were slightly shifting, so a bit more temp settling at the beginning from either it or Quarq, not really sure. More to test there inside.
Hi, Ray — do you have any further insight into this part you mentioned:
“They say by the time October rolls around, they’ll be found in various big box stores in North America and Europe, as well as Amazon, and various other retailers.”
I know there have been some delays since you posted this, and now the US pre-orders are sold out. I’m mainly curious when (or if) we can expect to be able to purchase these on Amazon.
I got a confirmation email from Jetblack yesterday saying I was in the first batch of orders that was now sold out and that these were due to leave the factory this week. They said these units would be delayed from the original estimated date of end of October. My understanding which may be wrong is that it takes about 30 days to get here so this would make mid-November a reasonable estimate to expect the first batch. I guess to have general supply it would be at least 1 more month and given the proximity to Christmas may be better to assume this is more likely to happen next year now.
Thanks for that info, Chris. I reached out to JetBlack and they told me that at this time they don’t have plans to offer them through Amazon. They also said they don’t have any estimate on when the next round of pre-orders will open up. Now I’m bummed I slept on placing a pre-order when I had the chance. Glad to hear you have one coming your way, though!
Hi Chris, depending on ship availability it can take any where between 4 to 6 weeks from leaving the factory. Then across to our Warehouse another 4 days, Once in the warehouse we are told they will be dispatched the same day. Happy to keep you posted, email me at murray@jetblackcycling.com. Sorry for the delay, Have a good weekend. Murray
I’m still waiting on my first batch order. Update says the shipment won’t arrive in the states until “the last day of November”. Weird wording… I assume that means 11/30. So I don’t expect to see it until at least mid-December. Disappointing, not unexpected. I’m fine with it if there are firmware issues that can be ironed out in the meantime.
Hi All, As you can imagine, no one is more eager than JetBlack to get units out to the market.
Ray has been working with us on a small ANT+ issue causing some ANT+ dropouts, this now resolved.
We have units in the market, both in Australia and Canada. UK, EU, Korea, NZ and the USA are all on the water. We would really like to upscale production quickly but we also want to learn to walk before we run and ensure no unforeseen issues pop up.
Personally I am loving using WiFi, it just works….jump on and ride.
I fear shipping delays and not getting in for the first batch in the United States means I won’t be able to acquire one before it gets seriously cold in the upper Midwest states.
The Wahoo Kickr V6 has WIFI and double the price. It will be a race to see if my wallet thaws out as my toes freeze.
Hi Chris, Delays are due to higher demand and logistics. We can tell you our factory is at maximum capacity and we are doing our best to fulfil all orders in all countries. Containers are on the water to USA, UK, EU, AUSSIE, CANADA, KOREA and NZ. Happy training.
Thanks Chris. Yes we have resolved the ANT+ drop outs Ray was seeing. Always improving, our engineers are full-time improving connectivity, performance and reliability. Small improvements they see but users would not see. Amazing what they do with firmware. Ray should be releasing his in-depth review any day now.
Hi Murray
I’m so disappointed the EU website has been updated. The expected availability is now 31 december ! (It was beginning of december)
With the public holidays at the end of the year I think it will be january.
Very late in the winter.. and after the Christmas gift and in the same Time the kickr core is available with some offer
Feeling the same here… I’d be willing to buy the Victory rigth now, but having to wait until January (or even later… who knows if there will be more delays) kind of puts me off… As you are saying, during the next weeks/months there will be some offers on different trainers with similar capabilities.
Hi Kevin, Super sorry. Marcus and his team are doing their very best having a small first shipment out and gone. The second container landed last week with the next container leaving the factory 2 weeks ago. Understand peoples frustration, but the factory is at maximum capacity. Yes we are losing sales to our competitors BUT we could not be happier with the demand and numbers we are selling. I hope you get to get some good riding done during the northern winter. Once again apologies for the EU delays.
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This looks really curious. I think I might consider selling my Tacx Neo 2 and buying this with Zwift Frame. Shame for the road surface simulation, of course, but on the other hand I’ll get a dedicated indoor setup, because putting a bike on a trainer becomes more and more hassle with time (remove the wheel, put on the sweat catcher, put on Zwift Play controllers, do those things in reverse when you want to ride the bike outside).
Are there any Zwift compatible trailers for kids bikes? Something like a 20” wheelset that has a few gears?
Unfortunately Zwift isn’t allowing any new accounts for kids under 16 right now. Do even if you come up with something they can’t ride. I’ve had plenty of success with 24” bike setups on smart trainers. Spacers can be required if you’re using a cassette that’s normally on a kids bike – 8 speed. My kids can still use Zwift because we’ve had accounts previously. They stopped allowing new ones in April.
20″ wheels are also used by recumbent riders who’s trikes are brought indoors as trainers
and may use everything from rohloffs to 12spd
Wahoo when will you introduce virtual gears for Kickr v5. You promised.
That’s sounding increasingly challenging, due to running out of memory space in the V5 firmware.
This news is very disturbing. If the problem gets stuck due to lack of memory. I’m waiting for the next modification.
They should have found some better excuse for not delivering virtual shifting to v5. This is absolutely bizarre, since Kickr Core introduced 2 years before (!!!) v5 doesn’t have any memory constraints/issues, but newer and more premium v5 has. In fact, Core was the first trainer to use virtual shifting!
To me it’s more than clear that they want to force users of v5 to buy newer trainers (I guess they will launch v7 this summer). But with such bad handling of this situation – promises from the very beginning to bring the virtual shifting and then making U-turn with really unbelievable excuse – this could lead to until now loyal Wahoo users to try something else.
Moreover this is also very environmentally irresponsible, since v5 is basically same as v6 minus wifi. Therefore still very capable trainer in 2024. It’s just pure ecological waste to replace it only because Wahoo management decides to boost the sales of new devices by not releasing low-hanging fruit software update.
If they were thinking at least a little bit, they could provide virtual shifting update for v5 as let’s say, in-app purchase for $100 one time fee. It would be up to the users to decide if they want to extend the lifetime of their existing trainer if they want virtual shifting.
This just goes to show that I will never buy the most expensive model from Wahoo again. Where the cheaper one gets a free upgrade. I would also pay to UPDATE via Wi-Fi. However, $100 for just the runs is too much. Apparently a beta version for V5 has already been released, as someone wrote on the ZWIFT forum.
Impressive stuff so far… However, as an owner of a Volt2, I am hesitant.
Last year, with the release of the zwift cog and virtual shifting on the zwift hub, JB representatives were promising release of virtual shifting firmware for the volt2 “soon” – seeing as it’s the same hardware, that sounded believeable and not like it’d be too much effort on JBs part. Now, in mid 2024, we have yet to see virtual shifting and I honestly feel a little cheated. Could’ve been transparent about not releasing virtual shifting for the volt2 – fair enough, it wasn’t even on the horizon when I bought it, perfectly fine. But don’t announce it and then don’t deliver… that seems odd. Oh well, at least we got race mode, I guess ;-)
It sounds like things took a bit longer than they expected. Right now they’re aiming to essentially release it once this starts shipping (since it’s shared code).
I’ve been using a wheel on trainer for almost a year waiting for a cheaper priced direct drive trainer. I think this is the one I’ll buy.
Love your work Ray, but what’s with the ever increasing use of “thus”? It’s an odd word and rarely necessary. Is it the new “so”? 😂😂
You’re right, I’ll switch to “Thusly”. 😂
Ken,
My kids use their 20” Trailcraft bikes (10 speed) on the Wahoo Kickr without any issues.
WOW!
Dumb questions time. I hate to assume – will this work with TrainerRoad?
To use a 10sp bike, not on Zwift, what would I need to do? I use TR and have not done the Zwift thing. This would get me from my traditional resistance trainer to a more modern one.
Thank you!!
Yes, it’ll work with TrainerRoad, since it’s all ERG mode. No issues there.
Hi Rey, were you able to actually test it with the TrainerRoad iOS app? TrainerRoad tends to not officially support smart trainers not from any of the major brands on their iOS app. This was my experience with my Thinkrider trainer. It would not be detected as a smart trainer.
My gf, who is scared to ride outside in our region, has been interested in Zwift for a while but the cost of getting a suitable trainer plus bike has been holding her back. With this, she could easily get the whole setup for only about $700 or so since a decent used bike just for zwifting should be easy enough for about $300. Seems like a great deal
That sounds like a heckuva lot for that price.
“It should be noted that JetBlack says if you want to throw a regular 11-speed cassette on there, for non-Zwift usage, you can easily do so. The built-in free hub supports that without anything special. Like many other trainers, if you want to put a 12-speed cassette on there, you’ll need to buy an XDR free hub accessory ($43).”
Maybe I’m being dumb, but if it supports an 11-speed cassette without anything special, would it not also support Shimano road 12 speed cassettes without needing to buy a different freehub?
Different freehub, as you guessed.
Ray,
I do not really understand your reply.
The freehub on the Victory is a Shimano HG compatible ? or what else ?
12 speed Shimano cassette will fit just fine. It uses the same hub as an 11 speed cassette. 12 Speed SRAM will require a different xdr hub.
I would be curious to see if this particular trainer handles higher power. The original trainer Zwift was using from JetBlack could not handle sustained race type efforts from anyone that had an ftp over 250. Zwift realized this and allowed returns on the trainer. But in all the original trainer got glowing reviews from all the reviewers. Has the the Victory fixed those issues?
I have a 278ftp on my Zwift Hub. This is the first time I’ve heard of any issues with sustained power. Are there any articles I can read on this?
I’m not sure if there’s articles. This was an issue what was brought up within the live streaming racing community. The JetBlack Zwift Hub had very large wattage drift when it got hot. You probably wouldn’t notice if you didn’t have a secondary power meter. I know of at least 3 people within the community that got full refunds on the trainer after troubleshooting with Zwift customer support.
I never saw it with any of my testing (sustained high power), with the Zwift Hub, and my FTP floats at 290-310w. Not saying it doesn’t exist, but keep in mind they did add temp comp stuff back earlier this year.
Hmm, very interesting, I want to replace my Elite Tuo Smart next indoor season (it’s to annoying for virtual climbing because my wheels keep skipping if I push to hard). And this is almost as “cheap” as that one and it’s a direct drive.
I’m in the market for a new trainer as my 2018 Kickr (which is a warranty replacement) is making sounds like it is about to implode. I love the idea of virtual shifting, but I have zero interest in any of the new units that essentially only work with Zwift. I have a low degree of faith that Zwift’s promise to make its remote shifting an open protocol will happen before the end of the decade. I wish virtual shifting was a function of the trainer vs the application.
SO…. As a JetBlack VOLT v2 owner, does anyone have news about using the Zwift ONE with it?
I keep searching, but just can’t fund any mention about supporting existing owners
please tell us “Yup, it works :)”
Sven, JetBlack is working on virtual shifting for the Volt and will make an announcement once this is ready.
I am baffled that people would even enter their real birthdates when registering accounts, let alone be stopped from using a platform they want to use by some “this date is not in the valid date range” check ;)
Faking your age (like a virtual fake ID haha) is only one aspect. There is also the issue that pretending to be an adult puts you (or used to put you) in a different pricing category.
That might be less relevant now with the family/group subscription, but could of course change again in the future…
Has the family plan been confirmed?
I was thinking buying the VAN RYSEL D500 for the next winter. This seems interesting, should I wait for it?
Hi Ray,
There is an information in the article which is sorta-kinda misleading about the shifting. While the Zwift Click uses Zwift’s proprietary protocol and doesn’t work with other apps, the trainer is usable together with other apps which has built-in shifting (e.g. indieVelo).
Hi Andras-
I’d disagree here. I think it’d be misleading to try and convince consumers that a Zwift Cog trainer is able to shift with Indievelow (or ICTrainer). Sure, on a technicality, but only if you want to shift with a keyboard – which, approximately nobody does.
And to be crystal clear – this isn’t a slight on either of those two apps. I think it’s neat that they’ve added it. But trying to say it’s fully compatible isn’t actually helping the overall cause to convince Zwift to release Zwift Protocol to apps like they have to hardware companies. It gives Zwift an out.
Now – all that said, it doesn’t matter a ton in the case of JetBlack Victory. Or won’t. They confirmed on Friday they’ll also be offering both 11sp and 12sp cassette versions, for the same price. Distributors/etc can already order it. It’s on my Morning to-do to update the post above.
If you have the Di2-Shifter (12) you can shift in the icTrainer-app via the Di2 with the buttons. Else you can use the icTrainerRemote-app on smartphone, so there is no need to use a keyboard.
But you are right, it’s necessary to allow also to use a button similar as the Zwift Click.
Good to know about Di2 option – which, I’d agree, is a legit option.
However, I’d still argue that shifting with a companion app mid-race, or a keyboard, isn’t really super viable. And further, that everyone should be trying to convince Zwift it’s in their best interest to open this up, rather than lock it down.
After all, a massive reason Zwift was successful in this industry is because of open standards – specifically just before they came to market, which previously had made app development very challenging in the indoor training space.
Will I be able to use this with :
ancient steel framed bike with quick release wheels
workouts loaded from a non-Zwift platform, eg Xert
Indievelo or MyWhoosh for visual distraction or fun element
ie fit the old bike on, runs workouts on say a phone or head unit from Xert, and take part in races on some platform, all at the same time ? I can pretty much do that now by fitting power pedals onto my setup, but if I could leave those on whatever bike I’m riding outside at the time and bring in power from the JetBlack then that would be a good fit for me
Ray, amazing review. As a long time owner of Tacx Neo 2T, I find it baffling that they are offering all these at this price, even after following all they have done with the Volt. Question: Can you please do a comparison between this and Neo 2T, and for those Wahoo owners, with their 2 top end trainers? It’d really help all of us to understand the difference between them. Cheers!
Just as a quick update for folks, from JetBlack.
They’ve confirmed they’ll also be offering both 11 and 12sp cassette versions of this, for the same price, starting in September. Distributors can order it in any config as well. Woot!
Maybe silly question, but is this trainer equipped with some standard protocol making it compatible with the Garmin Tacx Training app? Or vice versa does Garmin support third party trainers? Based on this page it doesn’t seem possible at all: link to support.garmin.com
The trainer supports all the standard, but alas, Garmin’s Tacx app only supports Tacx trainers. They do it over standard protocols, but basically just filter out the ability to pair trainers not titled Tacx.
Once everybody buyed the zwift only specification hometrainers, I would increase the zwift monthly subscription to 30-40$ / month :-)
The ERG-Mode of “Zwift only”-hometrainers is useable with any app. So such a trainer is not 100% “Zwift only”, it depends on the way how you to use it. And there are also solutions for the virtual shifting functionality around. So there is still a risk for Zwift that users are migrating to different apps.
Will the JB Victory work with a Kickr Climb? In one of the videos it looked like it might support a pivoting rear axle?
“fully compatible with other apps, you can *ONLY SHIFT* with Zwift.”
-> the icTrainer Indoor Cycling app has a virtual shift mode that can be used with any trainer, so also with Zwift Hub One and with this new trainer. It works different as the virtual shifter of Zwift but it works.
Looks promising!
Do we know whether the zwift cog V2 sprocket itself got any refinements done? I am still a bit hesitant to get the zwift cog for my sram axs drivetrain with the flattop chain because of the tolerances and it would be good to see some improvements in that sense. I know 100% cross-compatibility with other groupsets is almost impossible because of the roller size but still.
I assume this is a next generation Zwift Hub. PLEASE be sure they have the heat/power issues sorted. I was very disappointed that no reviews called out the Zwift hub power issues that seemed to plague that trainer after the virtual shifting firmware. I could and did recreate the heat drift issue on EVERY rider on my Zwift Hub one. After nearly 90 days of fighting 7-10% accuracy drift during races of greater then 20 minutes, Zwift finally refunded my money on a Zwift Hub One – Quoting Zwift support
“Generally speaking I don’t recommend the Zwift Hub to riders with an FTP above 250 strictly due to the amount of power that these riders can exert directly on to the device for a continuous amount of time. These high power efforts result in the trainer heating up significantly which can lead to thermal drift and inaccurate power reporting. With your FTP coming through at 301 I can only imagine that this is exactly what you’re experiencing. Especially when comparing the readings to non trainer based power meters that do not have the burden of generating physical heat.”
So, the question is better to wait for this and use with the Zwift Ride or take the Zwift ride as is now with a Kickr core?
On paper this seems slightly better than the Core.
It is interesting that this product is not available, but it is the only trainer listed on their site.
I hope that means an early fall release rather than late.
I also think this is the trainer that the Zwift bike should have launched with. If the Wahoo did HR pass though, I would have bought the zwift ride already, I have learned the hard way, never buy something based off a “coming soon” feature.
The specs on the Victory say that it can direct connect to a PC with USB. If I understand this right, it means I can finally stop getting trainer drop outs in Zwift!
In theory yes…in practice, heavily TBD.
Many a companies have promised such a thing over the years, but the reality is, it takes Zwift/TrainerRoad/etc to actually make that happen. To date, none of implemented a USB-connected spec.
I haven’t heard any rumblings that any are planning to either, to be honest.
Now, what’s *FAR* more interesting to me, would be if JetBlack simply took that USB port, and allowed you to plug-in a standard USB-C to Ethernet adapter (like $15). Then, problem solved (cause it could use DirCon, already well established/supported).
Googled dircon and found this:
link to support.wahoofitness.com
Yeah, that’s not compatible here (it uses a RJ11 telephone-style jack). But essentially the industry has re-used the ‘DirCon’ term, largely because Wahoo basically offered up the protocol. Essentially it covers any transmission over Ethernet or WiFi (basically wrapping the BLE protocol inside an IP stack).
Thanks for your responses. I look forward to your full review after the Victory begins shipping!
This is very interesting to me. I had the Zwift Hub One, which worked great for 3 months, after that I had constant connection drops during rides. Zwift sent me two replacement units that also dropped, this was after Zwift announced the end of the Zwift Hub One which may have been why they eventually just refunded all my money.
I put off buying another trainer because I was petrified of more blue tooth issues. This WIFI option is very intriguing to me, so is the USB option (basically lots of bullets to fire if there are connection issues).
Look forward to more updates and information.
Hey Ray,
Now that is for sale, in the UK in any case, can we expect a full review in the nearish future?
Cheers 🙂
I was coming to say the same it went up for preorder in the US as well. Expected delivery end of October
Hi Ray, just popped back to read this again as it’s now available for pre order in the UK. I noticed in your write up you say it will come with a Zwift click. On the pre order page it doesn’t mention this and I can’t find reference to it on their site (other than it can shift quietly with the controller) so I’m not sure if it’s included or not.
Question is, replace my Tacx neo with one or not?
Now available in pre-order in Europe, but why the difference of price? $399 vs 499€?
One possiblity is VAT and when it’s added in the purchase. Have you found the Victory available to purchase anywhere but Jet Blacks own website?
No but support announced that it will be available in Amazon, but didn’t say when….
It’s available for pre-order in EU.
link to jetblackcycling.eu
Canadian pricing is $799. I’ll buy the s model as it will cost around $550 with exchange rate conversion. I’ll save $250 and I’m sure lots of Canadians who live near the border will do the same. Pricing around $599 would have been understandable as they don’t want to be caught in any FX rate swings. Both countries have a 100% tariff on Chinese goods so pricing should be similar if shipping into the country.
Hey Ray,
Thanks for the reviews!
Even though you probably didn’t yet fully reviewed this one yet, do you suggest to preorder the Victory with Zwift Cog 2 or buy the Kickr Core with a cassette?
I only have 1 bike 11speed, i am new to trainers and i don’t know what app i will use. Most probably Zwift, but who knows.
Thank you
Hello Daniel,
if you don’t want to be tied to the Zwift app, then buy a trainer with a cassette.
Another app will save you hundreds of dollars over time (e.g. MyWhoosh, icTrainer, etc.).
Switching between two bikes also only takes 2-3 minutes,
Zwift unfortunately keeps the specification for Cog&Click secret, so that no other provider is compatible with their hardware in SIM mode.
Hey Thorsten,
Thanks for the reply. You are right. It’s better to go with a cassette.
Now, second question. Shall i go Wahoo Kickr Core with it’s default cassette? Or buy separate a Shimano Cassette?
Thanks,
i dont think that the inclusion of the hub should be a factor as you can simply remove it and install a cassette, (and potentially save a bit of money in the process).
Ray, i am curious if you have had a opportunity to take another look at this trainer as it sounds like they have started shipping. I am wondering how you feel it compares to the Kickr Core, (at $100 more), and Elite Suito, (which i have often found at ~the same price)?
Would be also super happy about an updated review. Actually waiting for it to finally purchase it (or not😋) a comparison between the trainers would be outstanding
Yup, there’s a final production unit that was attempted delivery this past week. I get back tomorrow to the DCR Cave, and will untangle the Team FedEx and get started on the review. Probably a week out, assuming no complications.
Thanks for the reply! Looking forward to the update!
Need that review asap man! Thanks so much
I guess it got post-poned somehow with all the other exiting news, but is the in-depth review for the JetBlack Victory still in the pipeline for the next days or was it shifted to a later date due to not beeing available currently?
Poor us Canadians getting absolutely ripped off by Jetblack. 399USD ends up being something like 550CAD yet the MSRP on jetblack canada website for the victory is 799CAD (so basically twice as much!).
Don’t get me wrong we’re used to stuff being more expensive than just the exchange rate, but usually stuff isn’t twice as expensive… For instance the exchange rate might be 1.35 but wahoo/garmin etc. will sell their Canadian device at 1.5/1.6 rate from USD to CAD. But a ratio of 2 is just insane.
No wonders lots of people living next to the border just ship to a PO box in the US and drive for 50 mins to pick up their stuff after the border and come back. Even with duty it’s still a lot cheaper.
Otherwise great device, love how reliable and silent the jetblack volt has been.
Wahoo’s canadian pricing for trainer related stuff is also pretty crazy, in similar territory. Shipping from amazon.com though works great and saves a ton.
Just a thought, I wonder if Jet Black have requested for reviews to be released in time with the trainer becoming available to buy outright, rather than pre-order.
Would make sense commercially I would think. Doesn’t bother me either way but I wonder if Ray can confirm or deny..
There definitely no holds or such on reviews. The final prod unit came in round the 20th or so, and in between plenty of travel I and my wife have been putting mileage on it. Based on the most recent firmware (that came out a few days ago, it appears to resolve the ANT+ dropouts issue I was having). But I want to get 1-2 more workouts on it to be sure. They’d have preferred I’d drop a review back in September within a few days of it arriving.
Accuracy seems good. Here’s a 2hr interval workout my wife did this weekend: link to analyze.dcrainmaker.com
Note that this was outside in 80*F temps, which were slightly shifting, so a bit more temp settling at the beginning from either it or Quarq, not really sure. More to test there inside.
Fair enough, appreciate the response. Keep up the great work 😁
If I have an 11-speed road bike, can I use this trainer with the cog to run Trainerroad in ERG mode, or is the cog a Zwift only thing?
Hi, Ray — do you have any further insight into this part you mentioned:
“They say by the time October rolls around, they’ll be found in various big box stores in North America and Europe, as well as Amazon, and various other retailers.”
I know there have been some delays since you posted this, and now the US pre-orders are sold out. I’m mainly curious when (or if) we can expect to be able to purchase these on Amazon.
I got a confirmation email from Jetblack yesterday saying I was in the first batch of orders that was now sold out and that these were due to leave the factory this week. They said these units would be delayed from the original estimated date of end of October. My understanding which may be wrong is that it takes about 30 days to get here so this would make mid-November a reasonable estimate to expect the first batch. I guess to have general supply it would be at least 1 more month and given the proximity to Christmas may be better to assume this is more likely to happen next year now.
Thanks for that info, Chris. I reached out to JetBlack and they told me that at this time they don’t have plans to offer them through Amazon. They also said they don’t have any estimate on when the next round of pre-orders will open up. Now I’m bummed I slept on placing a pre-order when I had the chance. Glad to hear you have one coming your way, though!
Hi Chris, depending on ship availability it can take any where between 4 to 6 weeks from leaving the factory. Then across to our Warehouse another 4 days, Once in the warehouse we are told they will be dispatched the same day. Happy to keep you posted, email me at murray@jetblackcycling.com. Sorry for the delay, Have a good weekend. Murray
Getting nervous for this review… I hope any issues were resolved and the hype is real.
Did you get one from the first batch? If yes, please feel free to share your experiences once it has arrived!
I’m still waiting on my first batch order. Update says the shipment won’t arrive in the states until “the last day of November”. Weird wording… I assume that means 11/30. So I don’t expect to see it until at least mid-December. Disappointing, not unexpected. I’m fine with it if there are firmware issues that can be ironed out in the meantime.
Hi All, As you can imagine, no one is more eager than JetBlack to get units out to the market.
Ray has been working with us on a small ANT+ issue causing some ANT+ dropouts, this now resolved.
We have units in the market, both in Australia and Canada. UK, EU, Korea, NZ and the USA are all on the water. We would really like to upscale production quickly but we also want to learn to walk before we run and ensure no unforeseen issues pop up.
Personally I am loving using WiFi, it just works….jump on and ride.
Happy training.
Murray
Thanks for the update, Murray. Glad to hear the issue could be resolved, and looking forward to trying out my unit.
I fear shipping delays and not getting in for the first batch in the United States means I won’t be able to acquire one before it gets seriously cold in the upper Midwest states.
The Wahoo Kickr V6 has WIFI and double the price. It will be a race to see if my wallet thaws out as my toes freeze.
Does the continued delays mean there are still lots of issues with the software? Thanks
Hi Chris, Delays are due to higher demand and logistics. We can tell you our factory is at maximum capacity and we are doing our best to fulfil all orders in all countries. Containers are on the water to USA, UK, EU, AUSSIE, CANADA, KOREA and NZ. Happy training.
I meant DCRainmakers review sorry should have been more specific 😄
You guys have given lots of updates and makes sense it’s difficult to ship half way around the world
Thanks Chris. Yes we have resolved the ANT+ drop outs Ray was seeing. Always improving, our engineers are full-time improving connectivity, performance and reliability. Small improvements they see but users would not see. Amazing what they do with firmware. Ray should be releasing his in-depth review any day now.
Hi Murray
I’m so disappointed the EU website has been updated. The expected availability is now 31 december ! (It was beginning of december)
With the public holidays at the end of the year I think it will be january.
Very late in the winter.. and after the Christmas gift and in the same Time the kickr core is available with some offer
Feeling the same here… I’d be willing to buy the Victory rigth now, but having to wait until January (or even later… who knows if there will be more delays) kind of puts me off… As you are saying, during the next weeks/months there will be some offers on different trainers with similar capabilities.
Hi Kevin, Super sorry. Marcus and his team are doing their very best having a small first shipment out and gone. The second container landed last week with the next container leaving the factory 2 weeks ago. Understand peoples frustration, but the factory is at maximum capacity. Yes we are losing sales to our competitors BUT we could not be happier with the demand and numbers we are selling. I hope you get to get some good riding done during the northern winter. Once again apologies for the EU delays.
Hi DC,
Is there any real reason for me to wait for availability this over an original Zwift Hub I can get for about € 220?
Very curious to know. I can’t find any real reason for it.